Privacy Policy

To provide and improve our service, Stellix may collect the following types of data:

• Registration data: your email address, username, password (stored with irreversible hashing).
• Google or Apple sign-in (optional): if you sign in with Google or Apple, we receive the name, email address, and profile photo that account provides. We use them to create your account, sign you in, and set the default display name and avatar on your public page, which you can change in settings at any time. This data is kept with your account (see section 3) and is never used for advertising or sold.
• Usage records: page views, click data, device info, IP address (anonymized via hashing), browser type.
• Page content: links you create, images you upload, page title and description.
• Payment information: payments are handled by a third-party payment provider — we never receive or store your credit card details; we only keep transaction records and subscription status.
• Instagram connection (optional): if you turn on Instagram comment auto-replies, we store your Instagram account ID, username, and access authorization. See section 6.

Important notice: Stellix does not track or identify your page visitors; browsing statistics (such as clicks and sources) are recorded anonymously. We only store a visitor's contact details when they choose to fill in a group-buy order or restock notification form, and only for that seller to handle the order or notification.

We protect your data through the following measures:

• Data is stored in cloud databases with enterprise-grade security
• All transmissions are protected with encrypted connections
• Passwords are hashed using industry-standard irreversible algorithms
• Access permissions are regularly reviewed, applying the principle of least privilege
• Your data is retained for the lifetime of your account. After account deletion, we remove your personal data within 30 days (except where legally required to retain it)

We use the following types of cookies:

• Essential cookies: used to maintain your login state and security verification.
• Analytics cookies: used to understand how users engage with our service so we can improve it.

We do not use advertising tracking cookies, and we do not sell your data to third-party advertisers.

To provide our service, we use the following types of service providers, only to the extent needed:

• Cloud hosting and database services — running the website and storing data
• Payment provider — payments, invoices, and tax
• Google and Apple — only for users who choose to sign in with them
• Meta (Instagram) — only for sellers who turn on Instagram comment auto-replies

Each provider handles data under its own privacy policy. We never sell your data to anyone.

This optional feature works only after a seller connects their own Instagram professional account.

• Data we receive: the seller's Instagram account ID, username, and access authorization; and, for people who comment on the seller's posts, their Instagram user ID, username, and comment text.
• How we use it: only to match the keywords the seller set and to send one private reply or comment reply on the seller's behalf. Comment text is not stored; we keep a record of each reply sent, to avoid duplicates and so the seller can review it.
• Nothing else: this data is never used for advertising, sold, or shared with others.
• Deletion: a seller can disconnect at any time and we delete the access authorization immediately; deleting the Stellix account deletes the related data. Commenters can ask us to delete records about them via the support email.

Under Taiwan's Personal Data Protection Act (PDPA), you have the following rights:

• Access your personal data
• Request a copy of your personal data
• Correct inaccurate data
• Request deletion of your personal data
• Request that we stop collecting, processing, or using your personal data

To exercise any of these rights, submit a request through our contact page — we'll respond within 30 days.

If you have any questions about this privacy policy, please contact us through:

Contact form

Support email: support@stellix.cc

Stellix is operated by Starix Technology CO., LTD.